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The fastest way to get help. Get answers right away on common questions.
Prefer getting help in person? Check out our opening hours and directions for further assistance
Security & Access
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01
Is my money safe with RYA??
Yes. RYA uses strong encryption, secure login methods, and constant monitoring to keep your data and money safe.
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02
How do I access my RYA account?
You can log in using your email, phone number, or user ID — on mobile or web.
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03
What if I forget my password?
No worries. You can reset your password securely using email or SMS verification.
Payment & Transfers
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01
How can I send money?
You can send money to other RYA users using their phone number, email, user ID, or by scanning a QR code. NFC card payments are also supported.
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02
Can I request payments from someone?
Yes. You can send a payment request directly through the app with optional custom details.
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03
Can I schedule or repeat payments?
Yes. You can set up scheduled or recurring payments for things like subscriptions or regular bills.
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04
Can I pay someone who’s not on RYA?
Yes. You can send payments to non-registered users via their phone number or email — they’ll be guided on how to claim it.
Mobile & App Use
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01
Does RYA have a mobile app?
Yes. RYA is available for both iOS and Android devices. You can also use it via desktop.
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02
Can I use RYA without internet?
RYA is designed for mobile and web use. Offline payments using NFC cards may be supported in some cases (contact support for details).
Account & History
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01
Can I view my payment history?
Yes. You can search, filter, view, and export all your past transactions.
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02
Can I manage multiple accounts?
Yes. RYA supports multiple account types, and you can switch or manage them easily from your profile.
For Businesses
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01
Is my money safe with RYA??
Yes. RYA uses strong encryption, secure login methods, and constant monitoring to keep your data and money safe.
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02
Can I give staff access to help manage payments?
Yes. You can assign permissions to staff or operators with role-based access controls.
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03
Will I get reports or summaries?
Yes. Businesses can access reports on income, transactions, and user activity.
Contact Us To Get Support
Visit A Kiosk
Address
Opening Hours
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Monday – Friday8 AM – 5 PM
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Saturday8 AM -5 PM
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SundayClosed